Travis Wright Memorial Buyers’ Club (“TWMBC”) respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether at our in-store location, or one of our Internet website (“Site”). This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the Site, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information at our store and our Site, you are consenting to the manner in which Travis Wright Memorial Buyers’ Club will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use the Site The Site are not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.
The Site is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to Travis Wright Memorial Buyers’ Club. Information sent to us will be housed on servers located in the states of Arizona, in the United States. Do not send us information unless you consent to the application of US law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information We may collect Personal Information that you provide us when you:
- Purchase, order, return, exchange or request certain information about our products and services;
- Contact our customer service desk;
- Visit or register with our Site or participate in another feature of our Site;
- Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Site.
Shopping at Travis Wright Memorial Buyer’s Club When you purchase products and services at our Stores, you can do so by enrolling in a free membership. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders and to better assist you when you visit or call us. We may also ask for your zip code as well, to help us improve our product and service offerings to your area.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver’s license. We collect this information to help prevent fraud.
Site Registration Registration is a service provided by our Site. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you may be opted in to receive marketing e-mails about our products, services, sales and special offers.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our in-store location or site. If you would like to stop receiving such promotional information from Travis Wright Memorial Buyers’ Club, please see the “Privacy Preferences/Opt-Out” section of this Privacy Statement.
Disclosure of Personal Information We may enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to TWMBC customers. We will share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.
Access to Personal Information by Companies that Work with or on Behalf of TWMBC Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Sale of Business In the event that TWMBC or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings If TWMBC or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, TWMBC or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, TWMBC or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. TWMBC or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving TWMBC, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Access to Personal Information You may request access to the Personal Information that we have about you. If you are a registered user with our Site, you can access your profile information at any time by clicking on the “My Account” link at the top of any page on the Site on which you registered.
For further instructions on accessing the Personal Information that TWMBC may have about you, please see the “Contacting Us” section of this Privacy Statement.
Privacy Preferences / Opt-Out We now offer an on-line preference page located within the My Account section on www.tucsonbuyersclub.org where you can register and change your preferences to receive or not receive marketing materials. You may also update what product/lifestyle preferences you prefer, which may determine what offers and promotional materials you may receive. You may update these preferences at any time, but you must first register by creating an account before you can update any of your preferences. Please allow sufficient time for your preferences to be processed.
You may also change your marketing preferences or remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you or by contacting us at: Travis Wright Memorial Buyers’ Club, 375 S. Euclid Avenue, Tucson, Arizona, Attn: Support Services Manager or by e-mailing us at email@example.com.
Security of Personal Information We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Site. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Secure Shopping When you place orders on our Site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Site from capturing and viewing your Personal Information. Since any order information you provide to us on our Site will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Site. The most recent versions of Netscape Navigator™ and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Netscape and Microsoft website respectively.
Passwords To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. TWMBC will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Privacy Statement Modifications From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our Site or send an email describing the changes.
Contacting Us If you have any questions about our handling of Personal Information, please contact us at Travis Wright Memorial Buyers’ Club, 375 S. Euclid Avenue, Tucson, Arizona, Attn: Support Services Manager or by e-mailing us at firstname.lastname@example.org.
Alternatively, you may call us toll-free at 1-800-771-9054.
Last Updated: April12, 2016